Insurers, what insurance coverage and bad faith issues would you like staff trainings on?

I'm in the process of developing presentations for insurance adjusters and in-house attorneys on coverage and bad faith issues.  Let me hear from you -- what topics would you like to receive trainings on?  Anything from basic education for new adjusters on how to respond to 93A demand letters to obscure coverage issues.

Respond in the comments or send me an email.