For a while it looked as though the state insurance commission would take away the right of vehicle owners to appeal an insurer's decision to add a surcharge to their auto insurance. However, Governor Patrick has signed legislation reversing that decision.
Insurers may raise insurance rates if an insured has been at-fault in an accident.
The legislation amended Mass. Gen. Laws. ch. 175E § 1. It allows an insured who is aggrieved by a decision of the insurer with respect to a surcharge to file a written complaint with the Board of Appeals on Motor Vehcile Policies and Bonds within 30 days. Either side may appeal the decision to the Superior Court.